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By Florence Nightingale

The most important practical lesson that can be given to nurses is to teach them what to observe--how to observe--what symptoms indicate improvement--what the reverse--which are of importance--which are of none--which are the evidence of neglect--and of what kind of neglect.

Source
Notes on Nursing: What It Is, and What It Is Not, 1860 · Chapter XIII (Observation of the Sick)
Read at
Harrison, London (Project Gutenberg text, eBook #17366)

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From Florence Nightingale's Notes on Nursing: What It Is, and What It Is Not (London: Harrison, 1860), Chapter XIII (Observation of the Sick). From her chapter on observation of the sick, where she says a nurse should give facts, not opinions.

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