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By Florence Nightingale

Apprehension, uncertainty, waiting, expectation, fear of surprise, do a patient more harm than any exertion.

Source
Notes on Nursing: What It Is, and What It Is Not, 1860 · Chapter III (Petty Management)
Read at
Harrison, London (Project Gutenberg text, eBook #17366)

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About this quote

From Florence Nightingale's Notes on Nursing: What It Is, and What It Is Not (London: Harrison, 1860), Chapter III (Petty Management). From her chapter on petty management, in a passage about why a nurse should not keep a patient waiting, anxious or uncertain.

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